Today, OpenTable is a $1.4 Billion public company that handles online restaurant reservations and customer relationship management (CRM) for thousands of restaurants. But it wasn’t always that way.
Back during the dot-com boom of the late 1990s, OpenTable was one of hundreds of plucky little startups around San Francisco just trying to survive. When Glenn Allen joined up, he and his two co-founders were working from a loft in the south of Market area of San Francisco.
Since that time, Allen has gone on to found a number of other companies in marketing and real estate, and has a new smartphone-based startup called Glyder.
In this interview, I speak with Glenn about:
- the #1 thing you need to be aware of if you have a business that tries to get people to change habits.
- the crucial lessons we can can learn from both the dot-com bubbles and real estate bubbles
- and the importance of tolerating change especially when working for a startup operation
Resources from this Episode:
- The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg
- Profit Alchemy
Right Click here to download the MP3
Enjoy the show!